Program Overview
This course focuses on optimizing retail supply chains, blending theoretical concepts with real-world applications.Participants will explore core supply chain concepts, analyze common bottlenecks, and gain exposure to real-world success stories. With a balanced mix of conceptual understanding, situational awareness, and interactive simulations, this program empowers participants to address challenges such as fluctuating demand, supplier delays, and last-mile inefficiencies. By the end of the course, they will have actionable strategies to optimize processes, improve performance metrics, and deliver measurable results.
Features
- Gain a strong foundation in retail supply chain concepts and performance metrics.
- Identify and address real-world bottlenecks in retail supply chains.
- Leverage data-driven tools and industry best practices for optimization.
- Apply practical solutions through interactive problem-solving simulations.
Target audiences
- Professionals in retail operations, supply chain, logistics, and inventory management roles.
Curriculum
- 4 Sections
- 22 Lessons
- 1 Day
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- Fundamentals of Retail Supply Chain Optimization6
- 1.1Retail supply chain overview: Key components and stakeholders.
- 1.2Core concepts: Demand forecasting, inventory management, and order fulfillment.
- 1.3Metrics and KPIs for retail supply chain performance (e.g., OTIF, inventory turnover, fill rates).
- 1.4Importance of supply chain agility and resilience.
- 1.5Demand sensing, supply chain visibility, lead time, service levels.
- 1.6Interactive Activity: Quick group quiz to reinforce key terminologies.
- Key Challenges in Retail Supply Chains6
- 2.1Common bottlenecks: Stockouts, overstocks, supplier delays, and last-mile delivery issues.
- 2.2Impact of seasonality, promotions, and changing customer expectations.
- 2.3Dealing with supply chain disruptions: Strategies for risk management.
- 2.4Technology in supply chains: Role of ERP, WMS, and TMS solutions.
- 2.5Omni-channel fulfillment, predictive analytics, supply chain digitization, just-in-time (JIT).
- 2.6Case study analysis—Participants identify supply chain bottlenecks and propose solutions for a hypothetical retail scenario.
- Best Practices and Industry Insights6
- 3.1Real-world success stories of supply chain optimization in retail.
- 3.2Strategies for effective supplier collaboration and relationship management.
- 3.3Leveraging data and analytics for demand forecasting and inventory planning.
- 3.4Sustainability and green supply chains in retail.
- 3.5Collaborative planning, forecasting, and replenishment (CPFR), vendor-managed inventory (VMI), carbon footprint reduction.
- 3.6Group discussion—Participants share and critique examples from their own organizations or industries.
- Interactive Simulation – Retail Supply Chain Problem4
Instructor
